服務條款

本條款適用於 HKAIWEB LTD（在英格蘭及威爾斯註冊，公司編號 17344025）營運的 hkaiweb.com，以及由我們提供的網站、Web App、業務系統、自動化、系統整合及相關軟件開發服務。

查詢、報價與合約

網站內容及初步交流只作一般介紹，並非具約束力的報價。項目範圍、交付物、價格、稅項、付款里程碑、時程、驗收、維護及知識產權安排，以雙方確認的書面報價、訂單或合約為準。

付款與數碼交付

除非書面文件另有約定，費用按報價或發票列明的貨幣及到期日支付。我們提供數碼服務及交付物，不運送實體貨品。付款、取消及退款受書面合約及我們的 退款及取消政策 約束。

客戶責任

你須提供準確及及時的資料，確認對內容、品牌資產、資料、帳戶及第三方工具有合法使用權，妥善保管憑證，並在需要時作出決策、測試及驗收。不得要求我們製作違法、欺詐、侵權、惡意或用於繞過平台控制的產品或內容。

第三方平台

項目可能依賴雲端、域名、付款、電郵、App Store 或其他第三方平台。第三方的可用性、價格、政策、審核及中斷不由我們控制；我們會按約定範圍協助整合，但客戶仍須遵守相關第三方條款。

知識產權及驗收

背景技術、通用工具、第三方元件及開源軟件仍受原有權利或牌照規管。特定交付物的擁有權或使用授權、原始碼移交及驗收準則以書面合約為準。超出確認範圍的功能或修改可能需要另行估價及排期。

暫停、終止及責任

如發生逾期付款、違法使用、保安風險或重大違約，我們可在法律容許及合理範圍暫停或終止服務。在適用法律容許範圍內，我們不對間接、附帶、特殊或相應損失負責；本條款不排除或限制法律不能排除或限制的責任。

適用法律

本條款受英格蘭及威爾斯法律管限。如你是消費者，你仍可享有居住國家不能以合約排除的強制性消費者保障。

聯絡

條款、項目或投訴查詢請電郵 [email protected]。個人資料處理受我們的 私隱政策 規管。

Terms of Service

These terms apply to hkaiweb.com and the website, Web App, business-system, automation, systems-integration and related software-development services supplied by HKAIWEB LTD, a company registered in England and Wales under company number 17344025.

Enquiries, quotations and contracts

Website content and preliminary discussions are general information and are not a binding quotation. Scope, deliverables, price, taxes, payment milestones, timetable, acceptance, maintenance and intellectual-property terms are governed by the written quotation, order or contract accepted by both parties.

Payment and digital delivery

Unless agreed otherwise in writing, fees are payable in the currency and by the due date stated in the quotation or invoice. We provide digital services and deliverables; no physical goods are shipped. Payments, cancellation and refunds are subject to the written contract and our Refund and Cancellation Policy.

Customer responsibilities

You must provide accurate and timely information, have lawful rights to supplied content, brand assets, data, accounts and third-party tools, protect credentials, and provide decisions, testing and acceptance when reasonably required. You must not ask us to create unlawful, fraudulent, infringing or malicious products or content, or tools intended to circumvent platform controls.

Third-party platforms

A project may depend on hosting, domains, payment, email, app stores or other third-party platforms. We do not control their availability, pricing, policies, approval decisions or interruptions. We assist only within the agreed scope, and the customer remains responsible for complying with applicable third-party terms.

Intellectual property and acceptance

Background technology, general tools, third-party components and open-source software remain subject to their existing rights and licences. Ownership or licences for project-specific deliverables, source-code transfer and acceptance criteria are governed by the written contract. Out-of-scope changes may require a separate quotation and timetable.

Suspension, termination and liability

We may suspend or terminate service where reasonably necessary for overdue payment, unlawful use, a security risk or material breach. To the extent permitted by law, we are not liable for indirect, incidental, special or consequential loss. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

Governing law

These terms are governed by the laws of England and Wales. If you are a consumer, you may also benefit from mandatory consumer protections available under the laws of your country of residence.

Contact

Send terms, project or complaint enquiries to [email protected]. Personal data is handled under our Privacy Policy.